Tenant slams ‘extremely rude’ email from estate agent

A disgruntled tenant has shared his displeasure after receiving what he described as an “extremely rude” email from his estate agent.

The email, shared by the renter on social media on Thursday, was sent to warn that the rental owner would be carrying out an inspection on October 18 between 9 a.m. and 12 p.m.

The “extremely rude” part was the inclusion of several concerns that the agent inquired about the tenant’s address before the scheduled visit.

“During the inspection, we found that the rooms are messy, clothes on the floor, a cobweb near the balcony doors, the bathroom and the shower can be cleaner,” reads in the email.

Rude email
A real estate agent asked a tenant to clean his apartment before the landlord’s inspection.
Reddit

“I would suggest tidying up the place so it’s better to represent the owner.”

The tenant, believed to be renting in Sydney, said he was “fed up” because “it’s our house”.

While a rental landlord is legally allowed to visit a property provided they give at least seven days written notice for each visit, the list of requests was what hit them the wrong way.

Hundreds of respondents agreed that the email was particularly abrasive, especially since it was the renter who would go out of their way.

Some made small suggestions on how they could handle the situation.

“Cancel them that morning saying you ‘have Covid-like symptoms’ and if they still want to visit, cough every chance you get,” one response read.

rude email
The tenant called the email “extremely rude”.
Reddit

Another said they always make sure their rental looks “lived in” for inspections.

“I deliberately make sure I have clothes lying around. This shows that the place is manned not spotless all the time. My realtor said his inspections were mainly to make sure there was no physical damage to the property, not if there were clothes on the floors/beds and cobwebs,” they said. they wrote.

“That’s a little sh*t. A cobweb? Ridiculous. I love my spiders, they eat the mozzies in the summer,” said another.

The tenant then shared the email he replied with to the real estate agent, in which he firmly pointed out that he had not been informed that the most recent visit was an inspection.

“Thank you for letting us know about the viewing, we will make sure the property is tidy for the owner to view,” the email opened.

“Just to note, as we are very busy people with a lot of things, the apartment will not always look like a show house and will sometimes look lived in. I would suggest checking the notes from the previous actual inspection and seeing that at that time it was spotless,” they wrote.

“As this visit was called an appraisal and not an official inspection, we didn’t take the time to make it cosmetic to you and so you took us between our cleaning and tidying cycles.

“I have attached the original email below indicating that this was an assessment and not an inspection. An assessment reminds you that I came home to the workplace to let you in.

The response was deemed by some as “far too nice”, but others acknowledged that tenant-landlord relationships were often tricky and should be treated as such.

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