How the past illuminates the future – RISMedia

This month’s National Association of REALTORS® (NAR) Power Broker Roundtable explains how Chris Kelly is tackling the most important topics in 2022.

Cindy Ariosa, Senior Vice President, Regional Manager, Long & Foster Real Estate, Chantilly, Virginia; 2021 Liaison for Large Business and Industry Relations, the National Association of REALTORS® (NAR)

Panelist : Chris Kelly, President / CEO, Ebby Halliday, REALTORS®, Dallas, Texas; 2022 Broker Liaison Officer (NAR)

Cindy Ariosa: Welcome aboard, Chris! In some ways, I am sad to leave the seat of this moderator. It’s a great place to bring together discerning minds and share solutions to some of our industry’s most difficult problems.

Chris Kelly: I get it – and even though you’re hard to follow, Cindy, that’s one of the main reasons I agreed to take the hammer. One thing I have learned during my years as a business leader is the value of collaboration, and this column continues to foster that.

CALIFORNIA: Collaboration is key, and the best part, even as we plan our agenda, is that because we meet monthly, we can pivot on a dime to talk about pressing issues. I think of all the challenges that COVID brings. In a good way, this forced us to develop new strategies and practices that made us more effective and efficient, and I loved hearing the ideas from so many of our guest panelists so much.

CK: When the very first transaction took place via MLS here in Texas, our founder Ebby Halliday said, “We are not competitors, we are co-operators.” I think that sentiment is alive and well today throughout our industry. We really need to work together every day in order to achieve our clients’ goals, and forums like this provide a great way to continue this spirit of cooperation where we can all grow and learn from each other.

CALIFORNIA: So what are the topics that are close to your heart at the moment? What do you plan for the coming months?

CK: Well, this last year, as you know, has been sort of real estate on steroids. The COVID months have left us with skewed numbers, shifting metrics, and drastically different budgets. So we’ll start in January with the brokers results: how to make sense of the last year or two and make them work for us in the coming year.

CALIFORNIA: I like this.

CK: And I think in February we’ll be talking about mergers and acquisitions, a really hot topic these days. Going forward, I want to talk about tech stacks and choosing from the myriad of options in order to really make a connection with our agents.

CALIFORNIA: Are you going to address the iBuyer issue?

CK: For sure. This is of concern to a lot of people these days, as are government bills and the potential impact of pending laws on our business.


CK: It’s a promise I made to Leslie Rouda Smith as she begins her tenure as NAR President and a promise I’m happy to keep, to address the issues of concern to brokers today.

CALIFORNIA: Well, I know you well enough, Chris, to know that you are open-minded and thoughtful – your topics each month will be relevant and your guest panelists interesting and diverse.

CK: You set a good example, Cindy, like so many moderators before you. The way to get a good program is to be attentive and approachable, and the key to coming away with real-time solutions is to hear from a wide range of panelists – from brokers to large companies, to small independents, to people from all the countries.

CALIFORNIA: So this is your plan …

CK: Check and recheck! And I am open to suggestions. I can be reached at [email protected], and I would love to hear from brokers who would like to sit as panelists or have some ideas on topics they would like us to address.

CALIFORNIA: Neither of us can look to the future, Chris, or be sure what’s going to happen. But if there was a silver lining to the COVID months, it’s that it made us all more alert and flexible. Hope some of the brokers who have never spoken to us before will accept your offer.

CK: Me too. And on behalf of all of us, Cindy, a big thank you for the work you have done this year.

CALIFORNIA: It has been my honor and my pleasure, Chris. I look forward to your January column!

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